Terms & Conditions

Thank you for using www.stockaxis.com. Please read these Terms of Use carefully, which is a legal contract between you (“User”) and Opulent Investment Adviser Private Limited (“OIAPL”). This website viz. www.stockaxis.com ("Website/stockaxis") and domain name are owned and controlled by Opulent. Opulent is a SEBI registered Research Analyst (Registration No. INH000007669) and Investment Adviser (Registration No INA000011644) registered under SEBI (Research Analysts) Regulations, 2014 and SEBI (Investment Advisers) Regulations, 2013 respectively. By accessing or using the Website and/or any related mobile or software applications (collectively the “Sites”), accessing or using the content, information, services, features or resources available or enable through the Sites including but not limited to delivery of information through the Sites whether existing now or in the future that link to these Terms of Use (collectively with the Sites, the "Service"), however accessed or used, the User: (1) agrees to be bound by these terms of use ("Terms of Use") ; (2) represents that the User is of a legal age in User’s jurisdiction of residence to form a binding contract. These Terms of Use affect the User’s legal rights and obligations. Except as otherwise provided herein, if the User does not agree to be bound by these Terms of Use, the User may not access or use the Service. Please note that these Terms of Use are subject to amendment(s) by Opulent in its sole discretion at any time without any prior intimation of the same to the User ("Updated Terms").

1. Use of Information and material on this Website

The Products and Services as referred to in this Website are offered only in countries where they may be lawfully offered by Opulent. Opulent retains the absolute right to determine eligibility for subscription to any of the Services.

During your visit to this Website, however, you may download the material displayed, for personal use only, provided you retain all intellectual property legends contained in the materials, if any. We neither warrant nor represent that your use of materials displayed on this Website will not infringe rights of third parties not owned by Opulent or affiliated with Opulent. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, or copying of the content for commercial purposes and unwarranted modification of data and information within the content of the website is not permitted.

Opulent may store the information provided by you during the registration process for the Service and provide aggregate statistical information about users to potential advertisers and other third parties. Opulent may use the information provided by you to inform you about other publications, products and services. However, no one other than Opulent and its affiliates will receive your name, address, phone number, e-mail address, or other specific personal information, without your consent.

We shall have the right to remove or edit any information that in our sole discretion violates, or is alleged to violate, any applicable law or either the spirit or letter of these Terms of Use. Notwithstanding this right, YOU REMAIN SOLELY RESPONSIBLE FOR THE INFORMATION YOU PROVIDE.

2. Eligibility

The User of this Website declares and agrees that the User is a natural / legal person who has attained the age of Majority (18 years age and 21 years in case a guardian is appointed).

Persons who cannot enter into legally binding contract in accordance with the provisions of the Indian Contract Act, 1872, including person of unsound mind and un-discharged insolvents etc. are not entitled to use the Website.

If the User violates any of these Terms, or otherwise violate an agreement entered into through the medium of the Website, Opulent may, delete User's profile and any content or information posted by the User on the Website and/or prohibit the User from using or accessing the Website at any time in its sole discretion, with or without notice, including without limitation if it believes that you have not attained the age of Majority.

3. Our Intellectual Property

The content and information contained within our Website or delivered to you in connection with the use of our Website is the property of Opulent and any other third party (where applicable). The trademark, trade names and logos (the "Trade Marks") that are used and displayed on our website include our registered and unregistered Trade Marks and of third parties. Nothing contained on our Website should be construed as granting any license or right to use any Trade Marks displayed on our Website. We retain all proprietary rights on our Website. Users are prohibited from using the same without the written permission of Opulent or such other third parties. The materials on this Website are protected by copyright and no part of such materials may be modified, reproduced, stored in a retrieval system, transmitted (in any form or by any means), copied, distributed, used for creating derivative works or used in any other way for commercial or public purposes without the prior written consent of stockaxis.

4. Confidentiality

You further acknowledge that the Website may contain information which is designated confidential by us and that you shall not disclose such information without our prior written consent.

Your information is regarded as confidential and, therefore, will not be divulged to any third party except as set forth in this and any other term of use applicable to our website.

You will not, directly or indirectly, disclose information regarding the Services or the software, including the name of the software tool, the features or benefits of the software, screenshots or any other related content or information, to any third party in any media or in any manner, and will hold all such information in confidence, subject to any disclosure required by law, court order, or by any government or regulatory authority. You shall not make any public announcement, press release, or communication concerning this Terms of Use without the prior express written consent of Opulent.

5. Control of Your Password

When you sign up to become a User, you will also be asked to choose a password. You are entirely responsible for maintaining the confidentiality of your password. It is important that you protect it against unauthorized access of your account and information by choosing your password carefully, and keeping your password and computer secure by signing out after using our services.

6. You agree not to use the account, username, email address or password of another user at any time or to disclose your password to any third party. If you choose to share this information with third parties to provide you additional services, you are responsible for all actions taken with your login information and password and, therefore, should review each third party's privacy policy. You are responsible for all actions taken with your login information and password, including fees. If you lose control of your password, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password. You agree to notify us immediately if you suspect any consistent unauthorized use of your account or access to your password even after changing it.

7. Refund & Termination Policy:

For Investment Advisory Services:

As per the SEBI Guidelines, our clients are entitled to a refund for the reminder of the unexpired service tenure in case of a premature termination of our Investment Advisory Services. Kindly note that a breakage fee amounting to the fee of one quarter & the GST amount shall remain excluded from the refund amount. Following samples can be referred for better clarity:

Refundable amount = Fees paid (-) breakage fees ie fee of one quarter (-) Fee of the utilised subscription tenure (-) GST amount.

Example 1: Mr A subscribed to stockaxis Multibaggers Portfolio for Rs. 20,000/- on 1st of April & made an payment of Rs. 10,000/- for the next 2 quarters ie 6 months. He then decided to terminate his subscription & initiated a refund request on April 5. As per SEBI Guidelines, he shall be initiated a refund as per the following computations:

Example 2: Mr B subscribed to stockaxis Multibaggers Portfolio for Rs. 20,000/- on 1st of April & made an payment of Rs. 10,000/- for the next 2 quarters ie 6 months. He then decided to terminate his subscription & initiated a refund request on May 5 . As per SEBI Guidelines, he shall be initiated a refund as per the following computations:

Example 3: Mr C subscribed to stockaxis Multibaggers Portfolio for Rs. 20,000/- on 1st of April & made an payment of Rs. 10,000/- for the next 2 quarters ie 6 months. He then decided to terminate his subscription & initiated a refund request on July 5. As per SEBI Guidelines, he shall be initiated a refund as per the following computations:

As the unutilised subscription tensure is less than one quarter which is the breakage fee, there shall be no applicable refund after the necessary deductions of breakage fee, Utilised service fee & GST.

For Research Analyst Services:

We follow a no-refund policy. Once the payment has made, it cannot be refunded. All orders are final, and any dispute or cancellation will be resolved at our sole discretion. Please note that payment made for subscription to our services is non-refundable and non-cancellable. By making a payment, the user acknowledges, represents and warrants that the user has read and understood our Terms of Use and Privacy policy available on the website. If you would like to evaluate the quality of our services, please check the stocks recommended to our subscribed members and the performance shown on the website before subscribing. Except as set forth in these Terms of Use or as required by law, all Payment Transactions processed through the Service are non-refundable and non-reversible by Buyer through the Service. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future. Subscription charges, offers, and promotions are subject to change. The price in effect and the terms and conditions for your specific order at the time of placing your order will be applicable to your order.

By making a payment, the user acknowledges, represents and warrants that the user has read and understood our Terms of Use and Privacy policy available on the website. If you would like to evaluate the quality of our services, please check the stocks recommended to our subscribed members and the performance shown on the website before subscribing.

8. Links to other Websites

stockaxis might contain links to other websites. Opulent is not responsible for the content, accuracy or opinions express in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. Inclusion of any linked website on stockaxis does not imply approval or endorsement of the linked website by us. If you decide to leave stockaxis and access these third-party websites, you do so at your own risk.

9. Non-transferable

Your right to use stockaxis is not transferable. Any password or right given to you to obtain information, content, document or messages (via email or SMS on mobile or WhatsApp message) is not transferable. Any violation in the same will be considered as a breach of these Terms of Use and liable to immediate account termination without any refund of the active subscription.

10. Alerts

By using this website, it is deemed that you have consented to receiving calls, autodialed and/or pre-recorded message calls, SMS, WhatsApp from us or our vendors, at any time, on the telephone number / contact information that has been provided by you even if the contact number you have entered is on DND (Do not Disturb), for the use of this Website or our services. We may send inquiry confirmation / intimation, booking confirmation, cancellation, payment confirmation, schedule change or any such other information relevant for the transaction, via SMS, WhatsApp or by voice call on the contact number given by the User at the time of registration / reservation. We may also contact you to clarify your inquiry, seek additional details pertaining to it, etc. The use of this website is also your consent to receive SMSs , WhatsApp messages from us and our vendors at any time, as we deem fit. This consent to be contacted is for purposes that include and are not limited to clarification calls and marketing and promotional calls.

Our WhatsApp messages will be subjected to applicable laws and our SMS alerts will be subject to guidelines of Telecom Regulatory Authority of India (TRAI) and Department of Telecom (DoT) as well as to the terms and conditions of third-party merchants, services of whom Opulent might avail of. By signing up for SMS alerts, you agree to allow us to send you SMS alerts, even if your number is registered in the Do Not Disturb (DND) registry. We do not commit, guarantee, assure or promise any returns based on our recommendations. You act solely based on your individual risk-bearing ability and your perception of the equities market.

You hereby unconditionally consent that such communications via SMS, WhatsApp messages and/ or voice call is (a) upon your request and authorization, (b) ‘transactional’ and not an ‘unsolicited commercial communication’ as per the guidelines of Telecom Regulation Authority of India (TRAI) and (c) in compliance with the relevant guidelines of TRAI or such other authority in India and abroad. We provide all our recommendations via SMS, WhatsApp message, Email & app notification. The deliveries of the SMS on national and international numbers are solely dependent on the vendor's infrastructure and the network of the receiver. We will not be responsible for delayed delivery or non-delivery of the SMS.

You hereby agree and undertake to indemnify us against all types of losses and damages incurred by us due to any action taken by TRAI, Access Providers (as per TRAI regulations) or any other authority due to any erroneous compliant raised by you against us with respect to the intimations mentioned above or due to a wrong number or email id being provided by you for any reason whatsoever.

11. No Warranty:

12. Indemnification:

You agree to indemnify, save, and hold Opulent, its affiliates, contractors, employees, officers, directors, agents and its third party associates, licensors, and partners harmless from any and all claims, losses, damages, and liabilities, costs and expenses, including without limitation legal fees and expenses, arising out of or related to your use or misuse of the services or of the Website, any violation by you of these Terms of Use, or any breach of the representations, warranties, and covenants made by you herein. Opulent reserves the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify Opulent, including rights to settle, and you agree to cooperate with Opulent defence and settlement of these claims. Opulent will use reasonable efforts to notify you of any claim, action, or proceeding brought by a third party that is subject to the foregoing indemnification upon becoming aware of it.

13. Limitation of Liability

Notwithstanding anything to the contrary contained herein, neither Opulent nor its affiliated companies, subsidiaries, officers, directors, employees or any related party shall have any liability to you or to any third party for any indirect, incidental, special or consequential damages or any loss of revenue or profits arising under or relating to these Terms of Use. To the maximum extent permitted by law, you waive, release, discharge and hold harmless Opulent its affiliated and subsidiary companies, and each of their directors, officers, employees, and agents, from any and all claims, losses, damages, liabilities, expenses and causes of action arising out of your use of the Website.

14. Severability

In the event any provision of this Terms of Use is found invalid or unenforceable pursuant to judicial decree or decision, the remainder of this Terms of Use shall remain valid and enforceable according to its terms.

15. Special Rights conferred to European Citizens/ Data Subjects:

The Privacy policy shall supersede over the contrary terms specified in this Terms of use.

16. Suggestions, Complaints, And Disputes

Suggestions and complaints are to be first addressed to Customer Support at research@stockaxis.com

17. Privacy Policy

Our Privacy Policy, which may change from time to time, is an integral part of this Terms of Use and shall be read along with this Terms of Use.

18. Applicable Laws

Your use of this Website and any Term and Conditions is subject to laws of India. In case of any disputes arising out of the use of the Website, Courts of Mumbai will have exclusive jurisdiction.

19. Miscellaneous

Opulent reserves the right to add, alter, modify, withdraw, replace, wholly or in part, any of the contents and/or columns and/or sections by any other contents and/or columns and/or sections, whether similar or not, or withdraw it altogether without any prior notice. In case of dispute with any party, our decision will be binding and final.

20. Know Your Customer (KYC)

Know Your Customer details shall be conducted in strict adherence to the prevailing regulatory requirements. Our commitment to compliance and transparency ensures that all necessary KYC information will be gathered and verified in accordance with the applicable laws and regulations, thereby upholding the highest standards of integrity and security in our operations."

21. Risk Profiling Disclaimer

You agree that the services provided is only in the form of recommendations on the potential investment opportunities and we are not responsible for any losses that may be caused on the investment decisions taken based on our recommendations. We would recommend you to segregate your capital and investments into multiple products (time deposits, corporate bonds and equity). Investment of entire capital into equity stocks is absolutely not recommended. You would not bring any claim to Opulent, and/ or its group entities, or any officers, employees or our agents in respect of any or all losses, direct or indirect damages, claims, proceedings, cost and expenses suffered by you or any one for the decisions undertaken based on our recommendations. Where your risk profile does not match with the risk rating applicable to a particular investment product we have recommended, you are recommended to independently evaluate whether to make an investment or not. We would not be responsible for any losses that are caused on account of investment decisions taken by you which do not match your risk profile. If you skip the questionnaire and do not provide responses to the questions, the same would significantly impact your risk profile. It is, therefore, suggested that you provide answers to all the questions so that you could ascertain the risk profile appropriately. In case you skip the questionnaire, we will categorise you as an Aggressive investor. We would strictly recommend you to independently evaluate the recommendations before deciding to invest in the same. Investments are subject to market risks and we cannot guarantee that the recommendations would always give you the desired growth or result. You are requested to undergo Risk profiling every year, based on the new risk profile your portfolio will be re-designed. You agree with the Terms of Use and Privacy Policy of the product while you fill and submit the risk profiling questionnaire.